⏺️ ESOP BD • ACCOUNT DELETION
Delete account & data
⚠️ Warning: By using this option you request to delete your personal area data — username, name, address, phone number — from our database. irreversible after 30 days
1
1. Find deletion option
Open profile menu — “Delete account” is located just above the logout button. Tap to proceed.
step 1 (EN) — profile
🇬🇧🇧🇩 EN & BN available
2
2. Attention & warning
Read the 30‑day retention notice and data loss warning. This page appears in English and Bengali.
🇬🇧 EN warning screen (en)
🇧🇩 BN সতর্কতা (bn)
step2 (EN) — warning
step2 (BN) — সতর্কতা
🇧🇩 বাংলা • full bilingual support
3
3. Confirm PIN + reason & submit
Enter your confirmation PIN/OTP, select a reason (EN/BN), and tap submit. Final step.
🇬🇧 EN confirm + reason
🇧🇩 BN পিন ও কারণ
step3 (EN) — pin & reason
step3 (BN) — পিন ও কারণ
📋 Professional note — compliance & data erasure
ESOP BD processes deletion requests per GDPR, Bangladesh DSA, and Play Store policy. After step-3, all PII (name, phone, address) is queued for irreversible anonymisation within 30days. Some anonymous logs may be retained but are no longer linked to you. Contact DPO: [email protected]. Office Address: Kha-225, Century Center (6th Floor), Pragati Sarani, Merul Badda, Gulshan-1, Dhaka-1212, Bangladesh.